1. Minimum Age of Use
The services offered by Be Fit Australia are strictly reserved for individuals aged 18 and over.
2. Payment Methods
We accept payments via:
- Credit and debit cards (Visa, Mastercard, American Express)
- Apple Pay / Google Pay
- Cash (on-site)
3. Cancellation and Refund Policy
- Any session cancellation must be made at least 24 hours in advance.
- In the event of late cancellation or no-show, the session will be charged in full.
- No refunds will be issued once a package has started.
- In cases of force majeure (such as illness or accident), a rescheduling or credit may be offered upon presentation of valid supporting documentation.
- Cancellations must be made by phone, email, or via our booking system.
- Gift cards and vouchers are non-refundable and non-exchangeable. They must be used before the expiry date indicated.
4. Refund Policy
- All refund requests are reviewed on a case-by-case basis.
- Packages or promotional offers are non-refundable once started.
- If the client has a medical condition preventing them from continuing treatment, we will review requests upon presentation of a valid medical certificate.
- Gift cards and vouchers are strictly non-refundable. No cash or credit will be given for unused balances.
5. Packages and Installments
For any 10-session package, payment can be split as follows:
- 50% due at the first session
- 50% due before the 5th session